2、How do you do?
您好!(初次见面)
Glad to meet you.
很高兴见到您。
3、How are you?
您好吗?
Fine, thanks. And you?
很好,谢谢。您好吗?
4、Welcome to our hotel (restaurant, shop).
欢迎到我们宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.
愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。(客人刚入店时)
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。(客人离店时)
7、Have a good time!
祝您过得愉快!
8、***hotel, front desk. Can I help you?
***饭店,前厅。您找谁?
9、Sorry, I've dialed the wrong number.
对不起,我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗?
Speaking.
我就是。
11、Sorry, he is not in at the moment.
对不起,他现在不在。
Would you like to leave a message?
您要留口信吗?
12、Pardon.
对不起,请再说一遍,好吗?
I beg your pardon.
对不起,请再说一遍,好吗?